Shipping Information


Please note that all orders ship from: PAULSBORO, NJ 08066

All orders are shipped between 8:00 am and 5:00 pm Monday through Friday EST. PoolMats.net does not ship orders on weekends or legal holidays. All orders are subject to 1-3 business days printing and processing time, unless otherwise previously agreed to by PoolMats.net. Custom printed orders, including uploaded graphics, monogrammed pool arts and personalized pool art usually ship within 1 week but may require up to 3 weeks for custom printing and scheduling. You will be notified if your shipment is delayed for any reason. If you would like to know exactly when your order will ship, you may contact us for an estimate. Please include your order number and contact information with your request. If your order is delayed for any reason, we will contact you prior to shipping. At this time you may choose to cancel your order for a full refund, or accept the new ship date.

STANDARD SHIPPING SPECIFICATIONS
Standard package dimensions are 60" x 7" x 7" at 22 lbs. per box. 29" diameter poolmats are shipped in a 30" x 7" x 7" box at 10 lbs.each. Custom poolmats are TBD depending on size and material. A shipping estimate may be requested with your custom poolmat.
Poolmats.net reserves the right to ship custom orders using the most convenient and cost effective method. All standard poolmats are shipped UPS. Transit times are subject to third party terms and are not guaranteed by Poolmats.net.

TERMS & CONDITIONS
PoolMats.net is an authorized online distributor for LAMATEK, Inc. All orders must be placed using our online store and payments made through authorized credit cards. We do not accept purchase orders, checks or money orders.

PRIVACY POLICY

  • At PoolMats.net, we are totally committed to your privacy and protection of critical information.
  • PoolMats.net uses a secure SSL to process all credit card transactions. They are conducted only over 128-bit SSL connections.
  • Cookies are used on this site strictly for the purposes of maintaining shopping cart status. The cookies used on this site do not retain any other information and expire in 1 day.
  • Website accesses may be logged by page and date. This is for purposes of determining how people are using PoolMats.net to ensure we provide an easy-to-use customer experience. During this logging process we do not gather any personal information other than:

          o URL of page accessed.
          o Date and time of access.
          o Page referred from.
          o Browser type (i.e. Explorer, Firefox or Opera

  • PoolMats.net will not disclose any information, including email addresses, to any outside parties without the customer's explicit prior consent.
  • We may update these policies as practices change. Refer to this page for our current policies on privacy.


PRODUCT LIABILITY DISCLAIMER
All PoolMats.net products are guaranteed against defects in materials and workmanship for 30 days from the date of the invoice. Except as expressly stated herein, PoolMats.net makes no representations or warranties, either express or implied, of any kind with respect to products sold on our web site. Except as expressly stated herein, PoolMats.net expressly disclaims all warranties, express or implied, of any kind with respect to products sold on this site, including but not limited to, merchantability and fitness for a particular purpose. You agree that the sole and exclusive maximum liability to PoolMats.net arising from any product sold on our web site shall be the price of the product ordered. In no event shall PoolMats.net, its directors, officers, employees or other representatives be liable for special, indirect, consequential, or punitive damages related to product sold.
 
TYPOGRAPHICAL ERRORS
In the event a product is listed at an incorrect price or with incorrect information due to a typographical error, or shipping or order totals are incorrectly calculated PoolMats.net shall have the right to refuse or cancel any orders placed with incorrect information irrespective of whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, PoolMats.net shall immediately issue a credit to your credit card account in the amount of the charge.
 
SALES TAX
PoolMats.net will automatically charge and withhold all applicable sales tax for orders to be shipped to addresses within New Jersey. The customer shall be solely responsible for all sales taxes, or other taxes, on orders shipped to any other state.

CANCELLATION POLICY
Orders may be cancelled within 24 hours via the "contact us" page at no charge. Any credit card charges will be reversed during the next business day. Orders cancelled via the "contact us" page after 24 hours may be subject to the return policy below in the event that the order has been shipped. Every attempt will be made by us to prevent a cancelled order from being shipped.

COPYRIGHT NOTICE
All content, including images, text, logo and design, are Copyright ©2014 PoolMats.net. Content contained on these pages cannot be used in part or in whole without prior written consent from PoolMats.net